Frequently Asked Questions

Everything you need to know about your Le Voile experience

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate the process.

What payment methods do you accept?

Le Voile accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.

How can I track my shipment?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your package's progress.

Are your products ethically sourced?

Yes, at Le Voile, we prioritize sustainability and ethical manufacturing. We partner exclusively with vendors who adhere to fair labor practices and environmental standards.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer support team.